Do you have a licensing problem? On the licensing page, we described the process in detail. Maybe you will find a solution to your problem there.
If you have a suggestion or question about one of our tools, or if you want to report a bug, please feel free to call us. It would be better, however, if you’d use the contact form below. Please have a look first in our online support section. This may solve your problem faster. To track requests, we store messages that you send to us in this way.